This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from spectrumfilaments.com (the "Site").

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this as “Device Information”.

We collect Device Information using the following technologies:

• Cookies: Data files placed on your device. For more info, visit allaboutcookies.org.
• Log files: Track actions on the Site and collect data including IP address, browser type, and timestamps.
• Web beacons, tags, and pixels: Electronic files used to record how you browse the Site.

Additionally, when you make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information”.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to fulfill any orders placed through the Site (including processing payment, arranging shipping, and providing invoices). Additionally, we use this information to:

• Communicate with you regarding your order status;
• Screen our orders for potential risk or fraud;
• Provide you with information or advertising relating to our premium filaments based on your preferences.

3. LEGAL BASIS FOR PROCESSING (GDPR)

As a European-based company, we process personal data subject to the GDPR based on the following legal grounds:

Processing Purpose	Legal Basis (GDPR)
Fulfilling orders and contracts	Performance of a contract (Art. 6(1)(b))
Order-related communication	Performance of a contract (Art. 6(1)(b))
Fraud prevention/Site optimization	Our legitimate interests (Art. 6(1)(f))
Marketing and advertising	Your consent (Art. 6(1)(a))

4. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us provide our services. We use Shopify to power our online store and Google Analytics to understand how customers use the Site.

Finally, we may also share your information to comply with applicable laws and regulations or to protect our rights.

5. BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements. You can opt-out using the following links:

• Facebook Ad Settings
• Google Ad Settings

6. YOUR RIGHTS (EEA RESIDENTS)

If you are a European Economic Area (EEA) resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. Please contact us through the information below to exercise these rights.

Your information will be transferred outside of Europe, including to Canada and the United States, via lawful safeguards such as Standard Contractual Clauses.

7. DATA RETENTION & MINORS

We maintain Order Information for our records unless and until you ask us to delete it. The Site is not intended for individuals under the age of 16 years old.

8. CONTACT US

For more information about our privacy practices or if you have questions, please contact us by e‑mail at: